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Can't login

      

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2 years ago - Wednesday, December 16, 2009
#1
sayargh
Type: Member
Posts: 9
Joined: 12/16/2009
Nevermind I don't care anymore~ :P
Edited 2 times. Last edit by sayargh
2 years ago - Wednesday, December 16, 2009
#2
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
The ability to log in from the program is going to be added in 0.700, it's required for certain features like cover downloading (and some more stuff to be described later).
2 years ago - Saturday, January 23, 2010
#3
Neville
Type: Member
Posts: 63
Joined: 12/13/2009
Ahhh... good to hear that. It was driving me nuts.
1 year ago - Tuesday, February 16, 2010
#4
Entrax
Type: Member
Posts: 10
Joined: 12/14/2009
i still can't login even with the 0.700 release it keeps telling me wrong username and password even though it's the correct one, when i login on the website it's working without any problems, reasked my password and even with that it doesn't works?
1 year ago - Tuesday, February 16, 2010
#5
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
I just tried your login Entrax and it worked fine. Make sure you use correct capitalization with your password. Usernames aren't case sensitive but passwords are. Once you've entered it once correctly it saves it so you don't have to reenter it again.
1 year ago - Tuesday, February 16, 2010
#6
sonic
Type: Member
Posts: 1
Joined: 2/16/2010
I have the same problem with my new account : sonic ...
1 year ago - Tuesday, February 16, 2010
#7
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
The other thing to check is that retrocopy.exe can use your network if you're using a firewall. Though I would have thought it would give a more informative error message in that case, I'll have to check.

At the moment it only uses port 80 outgoing and only accesses http://www.retrocopy.com . For most firewalls this is fine but some software based ones may be limiting it.

If you're using Windows Firewall with exceptions on, you'll probably have to add an exception for retrocopy.exe (or retrocopy64.exe).
1 year ago - Wednesday, February 17, 2010
#8
Pixel_Crusher
Type: Member
Posts: 3
Joined: 2/17/2010
I'm kinda new here, so I was wondering if someone could help me with a login problem as well.

In order to login I must write my username, but I can't seem to enter the "underscore" character for it. I press the "dash" key with "shift" but I always keep getting the "dash" character. I can use "underscores" outside the RetroCopy emulator, so I'm pretty sure this isn't a keyboard problem.

Is there a workaround to this?
1 year ago - Wednesday, February 17, 2010
#9
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
Thanks for finding that pixel, it is a bug. For now you can create a new account or wait a few days for the fix. It also affects other characters like that.
1 year ago - Wednesday, February 17, 2010
#10
micky
Type: Member
Posts: 148
Joined: 12/12/2009
Could this bug be the same as the bug i have when I use 'm' character in login area?
1 year ago - Wednesday, February 17, 2010
#11
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
Yes it could micky I suppose, if you have a different language than English as the default and "M" is a unicode character.

Actually now that I think about it there is a work around, open up config.xml and add these two lines with your relevant info.

<string name="login_userpass" value="password" />
<string name="login_username" value="username" />
1 year ago - Wednesday, February 17, 2010
#12
micky
Type: Member
Posts: 148
Joined: 12/12/2009
OK Ralph, i will try tonight (I'm french :-) )
Thank you for your help ;-)
Edited 1 times. Last edit by micky
1 year ago - Wednesday, February 17, 2010
#13
Entrax
Type: Member
Posts: 10
Joined: 12/14/2009
retried again with my password it's a no go , hardware firewall is disabled , software firewall is disabled, port 80 is open for retrocopy to use but still no go , i can't login tried different possibilities for pass word and login still can't login :-(
1 year ago - Wednesday, February 17, 2010
#14
RetroRalph
Type: Administrator
Posts: 1336
Joined: 7/19/2009
Try manually entering the user/pass into the config file Entrax, that way you'll be able to make sure they are correct. Is English your first language? Maybe the keyboard mappings are playing up for you too.
1 year ago - Wednesday, February 17, 2010
#15
Entrax
Type: Member
Posts: 10
Joined: 12/14/2009
thx dude you r god i bow for u , i didn't saw the previous post

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