General Errors

#1 If RetroCopy stops working for any reason try and make it crash again so you can explain the bug and how it happens. This way we can fix it quickly.

Helpful Links

NVIDIA Website - Get drivers for your NVIDIA video card here

ATI / AMD Website - Get drivers for your ATI video card here

Realtek Website - Get drivers for High Definition RealTek sound cards here

General Performance Tips

#1 Ensure you have the latest video and audio drivers installed.

#2 If you are a NVIDIA user go into your control panel (right click your desktop) and disable THREADED OPTIMIZATION. If you don't a whole CPU core will be wasted processing video frames when only a single core is needed for this. It is a known problem in NVIDIA's drivers.

#3 Close down background applications. AntiVirus and other security applications in particular can slow down RetroCopy significantly.

#4 Make sure you haven't accidentally enabled any filters in RetroCopy. When running a game or movie press escape and see if you have any filters activated. Filters steal CPU and GPU power in order to improve image quality.

#5 Upgrade your CPU. RetroCopy is designed to take advantage of every single CPU core you can give it. Dual core CPUs are a MINIMUM for RetroCopy if you want glitch free quality.